Joffre, AB, Canada
General Information
About Us
NOVA Chemicals’ Joffre Site sits on 900 acres and is a world-scale integrated petrochemical complex with over 50 years of operation. It consists of three ethylene and two polyethylene (PE) facilities, employing 800+ permanent staff, around 350 resident contractors, and up to 1,200 contractors during turnarounds.
In 2025, NOVA Chemicals celebrated 50 years in petrochemicals with the decision to build the company’s first ethylene facility (E1) at Joffre. The commissioning of the E1 ethylene cracker was the foundation of building NOVA Chemicals into the leader in the polyethylene production that it is today.
Production & Operations
Joffre Site produces approximately 800 million pounds of energy products and coproducts each year. While a small amount of our ethylene is transported to customers, nearly 70% is used for our polyethylene (PE) manufacturing on-site.
We produce over 3.4 billion pounds of PE annually, including linear low-density PE for use in food packaging, heavy-duty sacks, stretch films and toys, as well as high-density PE used in water bottle and soft drink caps, tanks, pails/crates, pond liners, and recreational and leisure equipment.
Joffre Site is home to our first PE facility to use our Canadian-born, proprietary Advanced SCLAIRTECH™ technology (AST), which enables the development of a broad range of innovative polymers.
Pipeline Operations
NOVA Chemicals operates more than 385 kilometers (km) of pipelines across Alberta, ensuring safe transport of feedstocks and products. We also own, operate, and maintain several smaller-length pipelines adjacent to our facilities.
Rail Operations
Joffre Site operates one of the largest privately-owned industrial railyards in North America with approximately 89 kms of track and capacity to house nearly 2,300 railcars. On average, roughly 60 railcars of product leave our facility each day, at times totaling over 100 during our busiest seasons.
Contact Us
NOVA Chemicals Joffre Site – 403.314.8611
For general inquiries during business hours 8:00 a.m. – 4:30 p.m.
Joffre Site Operations Information Line – 403.314.2882
For current information on planned activities — such as turnaround flaring or venting, fire training, emergency preparedness drills or unplanned events (process upsets) — just dial in and a voicemail message will provide you with current information.
Sign up for Texts from NOVA
Stay in the know about community events, scheduled site alarm and Communicator testing, and site activities. Texts will be sent during business hours (8 a.m. – 8:30 p.m.), and you can opt-out at any time.
Emergencies or Concerns
403.314.8767 — 24-hour Joffre Site Emergency Line
1.800.561.6682 — Transportation Emergency Line
1.800.780.6682 — Pipeline Emergency Line
By Mail
(serving the Joffre Site) NOVA Chemicals
P.O. Box 5006
Red Deer, AB T4N 6A1
Courier Addresses
Joffre Site shipping address: NOVA Chemicals Corporation
38430 Highway 815
Lacombe, Alberta
T4L 2N2
Joffre Site Deliveries
21 km East of Red Deer on Highway 11; 2 km South of Hamlet of Joffre on Highway 815
GPS: Latitude 52-18 and Longitude 113-32
NOTE: No Friday courier deliveries without an appointment.
Accounts Payable Inquiries
519.862.2911
Contact Information
Email: joffresite@novachem.com
