Joffre, AB, Canada

General Information

About Us

NOVA Chemicals’ Joffre manufacturing facility lies just east of Red Deer, Alberta and is one the largest ethylene and polyethylene production complexes in the world. The site actually consists of five manufacturing facilities: three for ethylene production and two for polyethylene production.

Joffre’s first ethylene plant started production in 1979 and was the first manufacturing facility built by NOVA Chemicals. A second ethylene plant and a polyethylene plant began production in 1984.

In the year 2000, NOVA Chemicals started up a third ethylene plant, as part of a joint venture with DOW Chemical, that nearly doubled Joffre’s ethylene production, taking it to 4.8 billion pounds (2165 kilotonnes) annually.


Ethane, a component of natural gas, is the primary feedstock for ethylene production at Joffre. The ethane used at Joffre is extracted from natural gas in Alberta and is transported to the site via pipeline. In addition, a Natural Gas Liquids (NGL) pipeline delivers propane to the site as required, providing feedstock flexibility for ethylene production.

End Products

While most of the ethylene is transported to customers via pipeline, 45% is used for polyethylene manufacturing. Linear low-density polyethylene (LLDPE), medium density polyethylene (MDPE) and high-density polyethylene (HDPE) are produced at Joffre. NOVA Chemicals is the largest polyethylene producer in Canada, of which the Joffre Site produces 2.2 billion pounds. Polyethylene is shipped via rail and road to North American customers and by ship for offshore destinations.

Our customers manufacture consumer and industrial use products including flexible food packaging, rotomolded goods, heavy duty sacks, trash bags and caps and closures. The site also produces energy products and co-products, including hydrogen, carbon dioxide, propylene, butadiene and benzene. These products, totaling about 830 million pounds (377 kilotonnes) per year, are sold locally or shipped by rail to North American customers and are used in a variety of industrial applications and in the manufacture of synthetic consumer products.

Our Employees

We directly employ more than 700 employees.

NOVA Chemicals Joffre Site – 403.314.8611

For general inquiries during business hours 8:00 a.m. – 4:30 p.m.

Joffre Site Operations Information Line – 403.314.2882

For current information on planned activities — such as turnaround flaring or venting, fire training, emergency preparedness drills or unplanned events (process upsets) — just dial in and a voicemail message will provide you with current information.

Sign up for Texts from NOVA

Stay in the know about community events, scheduled site alarm and Communicator testing, and site activities. Texts will be sent during business hours (8 a.m. – 8:30 p.m.), and you can opt-out at any time.

Emergencies or Concerns

403.314.8767 — 24-hour Joffre Site Emergency Line

1.800.561.6682 — Transportation Emergency Line

1.800.780.6682 — Pipeline Emergency Line

By Mail

(serving the Joffre Site) NOVA Chemicals
P.O. Box 5006
Red Deer, AB T4N 6A1

Courier Addresses

Joffre Site shipping address: NOVA Chemicals Corporation
38430 Highway 815
Lacombe, Alberta
T4L 2N2

Joffre Site Deliveries

21 km East of Red Deer on Highway 11; 2 km South of Hamlet of Joffre on Highway 815

NOTE: No Friday courier deliveries without an appointment.

GPS: Latitude 52-18 and Longitude 113-32

Accounts Payable Inquiries


Contact Information