Joffre Contact Information 

NOVA Chemicals switchboard - 403.314.8611
For general inquiries during business hours 7:30 a.m. - 4:30 p.m. Don't know an employees direct telephone number? That's OK — our receptionist can connect you to all departments/employees on site.
Joffre Site Operations Information Line - 403.314.2882
For current information on planned activities — such as turnaround flaring or venting, fire training, emergency preparedness drills or unplanned events (process upsets) — just dial in and a voice-mail message will provide you with current information.

Emergencies or Concerns

403.314.8767 — 24-hour Joffre Site Emergency Line
1.800.561.6682 — Transportation Emergency Line
1.800.780.6682 — Pipeline Emergency Line

By E-mail

Contact us at any time — we'd like to hear from you with questions, concerns or comments. Just e-mail us at

By Fax

Each department here on site has a direct fax line. If you don't know the direct fax number, just dial our switchboard and our receptionist can assist you.

By Mail

(serving the Joffre Site)
NOVA Chemicals
P.O. Box 5006
Red Deer, AB T4N 6A1

Courier Addresses

Joffre Site shipping address:
NOVA Chemicals Corporation
38430 Highway 815
Lacombe, Alberta
T4L 2N2

Joffre Site Deliveries:

21 km East of Red Deer on Highway 11; 2 km South of Hamlet of Joffre on Highway 815
NOTE: No Friday courier deliveries without an appointment.

GPS: Latitude 52-18 and Longitude 113-32

Accounts Payable Inquiries